Outsourced IT Old

I am sure you have heard this term before, but what does it truly mean to your small business?

Imagine having industry leading expertise, support, customer service, and security traditionally only offered by an in-house team of technology experts at a large enterprise company. Now imagine having all of this and critical software licenses (Microsoft Office 365 with Exchange Server, enterprise class security, image-based backup, etc.) available to you at a scalable per computer pricing model!

As your business grows, our services the requisite software is seamlessly rolled out to these new systems. If your business shrinks or becomes more productive, doing more with less; we can scale back with you. This flexibility is critical in the turbulent business climate we are in. What’s more? You will be locked into the price you sign up for, for life!

We ensure our clients retain ownership of all their technology and intellectual property. We merely act as the administrators and trusted custodians of all your business-critical technology. Should you decide to cancel our services for any reason, we can and will smoothly off-board you. You will be provided detailed documentation concerning all the technologies in effect on your network, including all usernames and passwords. We will not, as the professionals that we are, hand cuff you to us.

As CEO, it is my belief that we should work hard to continually earn your business and you should willingly choose to remain our client because of the immense value we provide your Organization. -Paul J. Chrisco

Our Outsourced IT Plans:

24x7x365 Support Level
Monthly price per computer system on the network
Unlimited Phone Support
Unlimited Remote Control Support
Unlimited On-Site Support
Microsoft Application Support
Onsite Support – Non-Emergent
Emergency & After-Hours Support (6pm – 9am M-F, weekends and holidays)
24x7x365 computer system monitoring
Online asset management
Online Case Management
Event Log Monitoring
Drive Space Monitoring
Memory Usage Monitoring
Online License Management
Printer Management
Spyware & Adware Removal
VPN Client Management
Back-up Management
Anti-Virus Software Management & Update
Anti-Virus Software
Software Patch Management
Malwarebytes Pro – Anti-Malware
CCleaner Professional
Hosted Exchange (Includes Administration) -OR- Optional Office 365 Desktop installed version of Microsoft Office
Hosted Exchange (Includes Administration) -AND- Optional Office 365 Desktop installed version of Microsoft Office
Enterprise Spam/Anti-Virus/Anti-Phishing e-mail protection
Enterprise email encryption
Image Based Back-Up software, configuration and monitoring (Storage Device not included)
Data Recovery from backups
Systems & Network Security Monitoring, Incident Response, and Disaster Recovery
Advanced Care
$125/mo.
Included
Included
$125/hr.
Included
$125/hr.
$175/hr.
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
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Included
$10/user/mo.
Included
$10/mailbox
Included
$125/hr.
Not Included

Comprehensive Care
$150/mo.
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Included
Not Included